Help and support

Need a hand with Dibble? The fastest way to reach a real person is email, and we read every message.

Email support

Report a bug

Found something broken? In the app, go to Settings and tap Report a problem: it pre-fills the details we need (app version, device, zone) so we can reproduce it and fix it fast. You can also email us directly, ideally with what you did, what you expected, and what happened instead.

Common questions

• Setting up your zone: enter your ZIP or postal code and Dibble finds your hardiness zone and frost dates automatically.
• No account is required, and your data stays on your device and your own iCloud.
• Manage or cancel a subscription anytime in your Apple Account settings.
• You can export your whole garden as JSON or CSV from Settings.

More answers are on the FAQ page, and the guides cover the gardening basics.

We aim to reply within a couple of business days.